Host failed, HA would have attempted to restart all VM's affected.
Aug 27, 22:30 NZSTResolved - On 27 Aug 2020 22:46 there was a hardware issue on one of the nodes at our Christchurch Datacenter. Some Virtual Machines restarted automatically as they were proactively...
View ArticleUmbrellar Cloud HotFix Updates
Sep 29, 00:00 NZDTCompleted - The scheduled maintenance has been completed.Sep 28, 18:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 28,...
View ArticleUmbrellar Cloud - Powered by Azure Stack - Partial Outage
Sep 29, 16:21 NZDTResolved - This incident has been resolved and a PIR has been launched.Sep 29, 10:47 NZDTMonitoring - Update - The connectivity issues have been resolved and a post mortem is being...
View ArticleNetwork Services Auckland - Performance Degredation
Oct 2, 11:06 NZDTResolved - The routing issue at the Megaport Auckland Internet Exchange has been resolved and the Megaport peering is now considered stable. Umbrellar network engineers will begin to...
View ArticleManaged Compute Storage Updates - Auckland
Oct 4, 08:00 NZDTCompleted - The scheduled maintenance has been completed.Oct 4, 07:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Sep 30,...
View ArticleUmbrellar Cloud - Hardware Updates
Oct 8, 21:00 NZDTCompleted - The scheduled maintenance has been completed.Oct 8, 18:01 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 8,...
View ArticleUmbrellar Cloud - Software Updates
Oct 13, 07:22 NZDTCompleted - The scheduled maintenance has been completed.Oct 13, 06:10 NZDTVerifying - Verification is currently underway for the maintenance items.Oct 9, 18:00 NZDTIn progress -...
View ArticleSubject: Border Router temporary performance degradation
Oct 21, 20:30 NZDTResolved - Summary A combination of the routing daemon process crashing on the border router and high CPU utilization as the router rebuilt the global routing table from our multiple...
View ArticleNetwork Degradation - Christchurch Datacenter
Nov 10, 12:48 NZDTResolved - Update - Umbrellar support have confirmed that all services have been restored. The affected boarder router has been taken out of production in order to restore its...
View ArticleManaged Compute Storage Updates - Auckland and Christchurch
Nov 15, 07:00 NZDTCompleted - The scheduled maintenance has been completed.Nov 15, 05:01 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 13,...
View ArticlePlanned Power Interruption - Auckland Datacenter
Nov 20, 07:13 NZDTResolved - The maintenance completed at 1:38AM. Power has been restored and this Incident is now closed.Nov 19, 13:45 NZDTIdentified - Please take note that due to maintenance being...
View ArticleUpgrade Veeam Cloud Connect from v10 to v10a
Dec 15, 11:30 NZDTCompleted - The scheduled maintenance has been completed.Dec 15, 10:30 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 14,...
View ArticleAzure Stack - Issue with Umbrellar.io domain resolution
Jan 12, 21:44 NZDTResolved - This incident has been resolved. Domain resolution for Umbrellar.io is working as expected. No further issues are expected.Jan 12, 16:43 NZDTIdentified - The Umbrellar...
View ArticleUmbrellar Cloud - Software Updates
Jan 27, 11:46 NZDTCompleted - The scheduled maintenance has been completedJan 22, 19:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 14,...
View ArticleManaged Compute Storage Updates - Auckland and Christchurch
Feb 13, 10:00 NZDTCompleted - The scheduled maintenance has been completed.Feb 13, 08:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 5,...
View ArticleUmbrellar Cloud - Software Updates
Feb 16, 19:00 NZDTCompleted - The scheduled maintenance has been completed.Feb 12, 19:00 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 28,...
View ArticleUpgrade Veeam Cloud Connect from v10 to v11 (RTM)
Feb 28, 11:30 NZDTCompleted - The scheduled maintenance has been completed.Feb 28, 10:30 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 24,...
View ArticleMyCSP - Investigating Billing Disruption
Mar 4, 12:50 NZDTResolved - All invoices on the MyCSP Billing Platform were successfully generated so disruption of service is now resolved.We apologise for the inconvenience. If you have any...
View ArticleUmbrellar Cloud - Software Updates
Mar 8, 19:00 NZDTCompleted - The scheduled maintenance has been completed.Mar 8, 08:53 NZDTVerifying - Azure Stack connectivity has been restored at at 0800.Mar 8, 02:52 NZDTUpdate - Patch rerun still...
View ArticleUpgrade Veeam Cloud Connect from v11 (RTM) to v11 (GA)
Mar 14, 11:30 NZDTCompleted - The scheduled maintenance has been completed.Mar 14, 10:30 NZDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 11,...
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